Privacy Policy

Old World Christmas Website Privacy and Security Policy

(Updated February 28, 2023)

Old World Christmas Privacy Statement

Old World Christmas is the premier brand of Christmas ornaments in the United States.  Since 1979 we have been providing the finest quality of blown figurative glass Christmas ornaments. During this time we have developed relationships with our collectors and retailers that we cherish.

In order to provide you with the best possible experience with Old World Christmas we use information that you have provided us to create a unique and meaningful experience. These customized experiences could include emails, ornament suggestions, and other relevant products and articles.

 

Keeping your personal information secure and ensuring your understanding of how we use that information is important to us at Old World Christmas. Our goal is to help you understand how the personal information you choose to share with us through the Old World Christmas web site is collected, used and maintained.

Old World Christmas periodically reviews our privacy and security policies and updates them as needed. Any new updates will be posted here and will replace any prior versions.

 

This Privacy Policy describes how oldworldchristmas.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Old World Christmas uses cookies to collect information around abandoned shopping carts. A cart is considered abandoned within one hour of inactivity/lack of purchase. Once the cart is considered abandoned, an SMS message will be sent as a reminder. 

When you visit the Site, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Device information

    • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
    • Disclosure for a business purpose: shared with our processor Shopify and our email marketing provider Listrak.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, tags, pixels,etc.
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
      Order information
      • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers Visa, MasterCard, Discover, American Express, Gpay, and Shop Pay), email address, and phone number.
      • Disclosure for a business purpose: shared with our website processor, payment gateway, shipping platform, email marketing provider, etc.
      • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
      • Source of collection: collected from you.

      Customer support information

      • Examples of Personal Information collected: Name, email, order details, etc.
      • Purpose of collection: to provide customer support.
      • Source of collection: collected from you.
      • Disclosure for a business purpose: Tawk our live chat provider.
      • Information collected from third parties

        Minors

        The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

        Sharing Personal Information

        We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

        • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
        • We use Listrak to power our email marketing efforts. You can read more about uses of your personal information here: https://www.listrak.com/privacy-and-terms/privacy-policy
        • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

        Behavioral Advertising

        As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

        • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
        • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies, pixels or other similar technologies (which you may consent to, depending on your location).

        For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

        You can opt out of targeted advertising by going to the specific links below:

         

        Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

        The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

        Click here for CCPA (California residents only)

        Click here for GDPR (European Economic Area residents only)

        Contact

        For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at thesource@oldworldchristmas.com or by mail using the details provided below:

        Old World Christmas, 4007 E Main Ave, Spokane WA 99202, United States

        Last updated: 2/28/2023