Old World Christmas makes every effort possible to ship out all orders within 1-2 business days of receiving it.
Orders placed after normal business hours will be received the following business day. We do not operate on the weekends or holidays.
Our headquarters and warehouse is located in Spokane, WA. Nearly all shipments in the continental United States make it to its destination in 5-10 business days.
Our standard shipping and handling charges cover processing your order, handling and packaging, and delivering to you.
We currently ship to the United States including Alaska and Hawaii.
Old World Christmas will not be held responsible for situations outside our controls Examples may include but are not limited to:
Provided an incorrect address
Missing boxes that are confirmed by the carrier
Delivery delays due to weather or other acts of God.
All claims made from purchases on www.oldworldchristmas.com must be made within 30 days of receiving the product and include the receipt? To make a claim please email email@example.com and a customer service representative will be in contact with you in 1-2 business days.
Depending on the circumstances Old World Christmas will either refund the card used for the order or send out a replacement.
If the item was damaged, defective, missing, or shipped incorrectly Old World Christmas will refund the shipping as well.
All other returns and exchanges will be accepted but the customer is responsible for the shipping costs and may be subject to a 20% restocking fee.
All returns must contain the original packaging and in good condition. Once the return has been received it may take up to 10 business days to process the return and credit back the card that was used for the original order.